How do I view prices?

To view prices register on our website: https://pigeonwishes.com/register/

 

1. We operate B2B. To register you must be a business (however, no vat number required).

2. In order to view our wholesale fabric prices, you must be registered with an account. You can apply for an account here.

3.We will aim to approve your wholesale account within 24 hours. The more information you provide about your business the quicker you will be approved.

 

How do I place an order?

To place an order, you will need to register an account on our website first. Once you get your sign in details, you will be able to sign in and order products directly from the website.

 

Is there a minimum order quantity?

Yes, the minimum order is 15 meters per product and colour. However, the minimum order quantity may vary depending on the product.

There is no minimum spend on our website.

WHAT IF I CANNOT FIND THE FABRIC I AM LOOKING FOR ONLINE?

If you have searched our website and cannot find the fabric you would like. Please get in touch and we will try and help. Many fabrics in our warehouse are not listed online yet. We can source fabric for you if you are looking for quantities above 75m.

What if the fabric I like is marked as “out of stock”?

 If the item is “out of stock” that mean the stock is currently sold out, please send us an email or click “email me when available”. Once the stock come back . we will contact you as soon as we can.

Can I visit your warehouse in person?

Yes, we welcome visitors. Please email to arrange a date and time with us. We can also arrange a virtual talk via video call.

CAN I ORDER SAMPLES BEFORE I PLACE MY ORDER?

Sure! We understand that the touch and feel of a fabric is very important. We try our best to represent the true likeness of the fabric on our website but to ensure your complete satisfaction we strongly advised that you take advantage of our sample service. You can order the sample here and leave notes for us.

Our samples measure approximately 11cm x 14cm. If a bigger sample is necessary to display a pattern repeat on a larger scale, a bigger sample will be cut.

  1. All UK sample orders will be sent either by Royal Mail tracked post or a courier such as DHL.

Sample orders to countries outside the UK are sent by Royal Mail’s standard airmail service.

  1. Sample swatches are chargeable through our website at £1 each, plus a delivery charge*. However, some luxury products which may cost more for swatches. Prices for such will be calculated automatically online, at the time of ordering.

  2. If you require a larger sample, i.e. a sample length, then please place your order via pigeonwishes@gmail.com, please make sure you include an item code or description, the length you need. Then a formal invoice will be sent to you.

  1. Sample swatch charges are creditable against placement of a main order on the basis that a) you go on to place an order for the items you have ordered swatches of, and b) that your order is in excess of £500.00 & vat, then the cost of the swatches for the fabric you are ordering will be refunded back to you against the invoice for your new order.

*Delivery charges for sample-swatch orders are as follows:-

UK = £2.9

Rest of the World = £4.2

Payment

  1. What are the payment terms?

Payment is required in full before shipment on all orders.

We accept payment via our website check out, also Paypal, Bank Transfers. There are additional charges for certain payment types, these will be explained once your order has been approved and accepted.